Terms and Conditions

1. Introduction

Welcome to Yu’s Bakery, a delightful cake-selling venture operating under the umbrella of TCG FOOD SUPPLY LLC. We invite you to indulge in our delectable creations and embark on a journey of sweetness and satisfaction. These Terms and Conditions serve as the guiding principles for your interaction with the Yu’s Bakery website (yusbakery.com) and your purchase of our handcrafted cakes and related products. By accessing our website or placing an order, you acknowledge and agree to be bound by these terms in their entirety. If any part of these terms does not resonate with you, we kindly request that you refrain from using our website or placing an order.

2. Definitions

  • “Yu’s Bakery“ refers to the cake-selling business operating under TCG FOOD SUPPLY LLC.
  • “Website” refers to the online platform located at yusbakery.com.
  • “Customer” refers to any individual or entity placing an order through the website.
  • “Order” refers to the purchase of cakes or related products through the website.
  • “Pickup Location” refers to any of the designated restaurant locations where orders can be collected, including Cajun Boil Brickell, Cajun Boil Hollywood, Cajun Boil Plantation, Cajun Boil West Flagler, 107 Taste Miami Lakes, 107 Taste Coral Gables, 107 Taste Brickell and 107 Taste FIU.

3. Ordering

  • 3.1 Order Placement: Placing an order on the Yu’s Bakery website is a simple and convenient process. Browse our selection of cakes, select your desired items, and proceed to checkout. During checkout, you will be prompted to provide the necessary information, including your selected pickup location.
  • 3.2 Order Acceptance: All orders are subject to acceptance by Yu’s Bakery. We reserve the right to refuse or cancel any order at our discretion, particularly in cases of product unavailability, inaccurate payment information, suspected fraudulent activity, or violation of these Terms and Conditions.
  • 3.3 Order Confirmation: Once your order is placed and payment is successfully processed, you will receive an order confirmation email containing the details of your order, including the estimated pickup date and time. Please review this information carefully and contact us immediately if you notice any discrepancies.

4. Payment

  • 4.1 Payment Methods: We offer a variety of secure payment options to facilitate your purchase. These may include major credit cards, debit cards, and other electronic payment methods as specified on the website.
  • 5.2 Payment Security: Your payment information is handled with the utmost care and security. We utilize industry-standard encryption and security protocols to protect your sensitive data during transmission and processing.
  • 5.3 Payment Issues: In the event of a payment decline, failure, or any other issue, your order will be placed on hold until the matter is resolved. We may attempt to contact you to rectify the situation or request alternative payment arrangements. If payment cannot be successfully processed within a reasonable timeframe, we reserve the right to cancel your order.

5. Pickup

  • 5.1 Pickup-Only Model: Yu’s Bakery operates on a pickup-only model. We do not offer delivery services at this time.
  • 5.2 Pickup Location Selection: When placing your order, you must select your preferred pickup location from the list of available options. Please choose the location that is most convenient for you to collect your order.
  • 5.3 Order Preparation Time: We take pride in crafting each cake with meticulous attention to detail and quality. As such, please allow up to three business days for your order to be prepared and ready for pickup. We will notify you via email or phone when your order is ready.
  • 5.4 Pickup Window: Once you receive notification that your order is ready, you have a two-days window to collect it from the designated pickup location. Failure to pick up your order within this timeframe may result in cancellation and forfeiture of payment, unless prior arrangements have been made with us.
  • 5.5 Order Collection: When collecting your order, please present your order confirmation email or provide your order number and a valid form of identification.

6. Cancellations and Modifications

  • 6.1 Cancellation Policy: We understand that circumstances may change, and you may need to cancel or modify your order. To do so, please contact us as soon as possible, preferably at least 24 hours after making your purchase.
  • 6.2 Cancellation Fees: Cancellations made within 24 hours of the pickup time may be subject to a cancellation fee of up to 50% of the order total. The specific fee will depend on the circumstances and the extent to which your order has already been prepared.
  • 6.3 Order Modifications: We will do our best to accommodate requests to modify your order, such as changes to cake flavors, sizes, or designs. However, modifications may not always be possible, especially if your order is already in progress. Additional charges may apply for significant modifications.

7. Refunds

  • 7.1 Refund Eligibility: Refunds are granted at the sole discretion of Yu’s Bakery. We may consider refunds in cases of order cancellation (subject to the cancellation policy), significant product defects, or other exceptional circumstances deemed appropriate.
  • 7.2 Refund Process: If a refund is approved, it will be processed using the original payment method used for the order. Please allow several business days for the refund to be reflected in your account, as processing times may vary depending on your financial institution.

8. Product Information and Allergen Disclaimer

  • 8.1 Product Descriptions: We strive to provide accurate and detailed descriptions of our cakes and other products on the website, including ingredients, flavors, sizes, and images. However, please note that our cakes are handcrafted, and slight variations in appearance, size, and flavor may occur.
  • 8.2 Allergen Information: While we take precautions to prevent cross-contamination, our kitchen handles various ingredients, including nuts, dairy, gluten, and other potential allergens. We cannot guarantee the complete absence of allergens in our products. If you have specific dietary requirements or allergies, please contact us before placing your order to discuss your needs.

9. Intellectual Property

  • 9.1 Ownership: All content on the Yu’s Bakery website, including but not limited to text, images, logos, designs, product descriptions, and trademarks, is the intellectual property of Yu’s Bakery or its licensors and is protected by copyright, trademark, and other applicable laws.
  • 9.2 Restrictions on Use: You may not reproduce, distribute, modify, create derivative works based on, publicly display, or otherwise exploit any content from the website without obtaining prior written permission from Yu’s Bakery.

10. Limitation of Liability

  • 10.1 Disclaimer of Warranties: Yu’s Bakery provides the website and its products on an “as is” and “as available” basis, without any warranties or representations, express or implied. We do not warrant that the website will be uninterrupted, error-free, or secure, or that any defects will be corrected.
  • 10.2 Limitation of Liability: To the fullest extent permitted by law, Yu’s Bakery shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or the purchase and consumption of our products. This includes but is not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
  • 10.3 Cap on Liability: In no event shall Yu’s Bakery‘s total liability to you for any claim arising from or related to these Terms and Conditions or your use of the website exceed the amount you paid for the specific product or service giving rise to the claim.

11. Indemnification

  • 11.1 Your Obligation: You agree to indemnify, defend, and hold harmless Yu’s Bakery, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to your use of the website, your purchase of products, your violation of these Terms and Conditions, or your violation of any rights of another.

12. Governing Law and Dispute Resolution

  • 12.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Florida, without regard to its conflict of laws principles.
  • 12.2 Dispute Resolution: Any disputes arising from or relating to these terms or your use of the website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Miami-Dade County, Florida, and the arbitrator’s decision shall be final and binding on both parties.

13. Modifications to Terms

  • 13.1 Right to Modify: Yu’s Bakery reserves the right to modify or update these Terms and Conditions at any time, with or without prior notice. Any changes will be effective immediately upon posting the revised terms on the website.
  • 13.2 Your Responsibility: It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates. Your continued use of the website or placement of orders after any modifications constitutes your acceptance of the updated terms.

14. Severability

  • 14.1 Validity of Provisions: If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid and enforceable provision that most closely reflects the intent of the original provision.

15. Entire Agreement

  • 15.1 Complete Understanding: These Terms and Conditions, together with any additional terms or policies referenced herein, constitute the entire agreement between you and Yu’s Bakery regarding your use of the website and purchase of products. They supersede any prior or contemporaneous agreements, communications, or understandings, whether oral or written.

16. Contact Information

  • 16.1 Get in Touch: If you have any questions, comments, or concerns regarding these Terms and Conditions or your experience with Yu’s Bakery, please do not hesitate to contact us through the contact information provided on the website. We are always happy to assist you.

By using the Yu’s Bakery website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We appreciate your business and look forward to serving you with our delightful cakes!